A new dialog will open, select “ Web App (PWA)” and then hit the “Install” button. Click on the OS icon below the user avatar.Use PWA instead of the Electron APP - Here's how Ensure that it isn’t also present on Desktop otherwise delete it from there as well.Find 3CX Desktop App, select and press “Uninstall”.On the Clients / Desktops Uninstall the Electron Appįollow these steps to uninstall the Electron App for Mac or Windows Download Windows Desktop App - 18.12.422.Self-Hosted and On-Premise - Install updateįor Self-Hosted and On-Premise follow these steps: During the restart there might be disruption for a few minutes while we restart your server. This update is only to ensure that the trojan has been removed from the 3CX Server where Desktop Apps are stored and in case any users decide to deploy the app anyway. We recommend that you DO NOT install or deploy the Electron App. Servers will be restarted and the new Electron App MSI/DMG will be installed on the server. Ensure Your Server Has the Latest Update Installed Customers on 3CX Hosted / StartUP - No action neededģCX Hosted and StartUP users do not need to update their servers as we will be updating them over the night automatically. Whilst their investigation is underway, we ask you to follow the instructions below immediately. With their help we will be able to review this incident in full. In response to this, 3CX has appointed Mandiant a renowned American cybersecurity firm and subsidiary of Google - and the market leader in threat intelligence. 3CX Appoints Leading Incident & Forensics Company Mandiant Fortunately, anti-virus vendors flagged the executable 3CXDesktopApp.exe and blocked it. We since learned that Electron Mac App version numbers shipped with Update 6, and 18.12.402, 18.12.407 & 18.12.416 in Update 7 have also been affected. UPDATE: The list of Mac versions has been updated on 01/04 11AM UK time to reflect that one of them was shipped with Update 6.Įarly this morning we informed our partners and customers that our electron windows app shipped in Update 7, version numbers 18.12.407 & 18.12.416, included a severe security issue.
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